Discover FitKitty.com: Enjoy Complimentary Ground Shipping on all orders over $75 & Hassle-Free Returns in the USA!

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We love hearing from YOU!

At FitKitty Culture™, your voice truly matters to us. Whether you have a question, a suggestion, or simply want to say hello, we’re here for you every step of the way. Your thoughts, feedback, and ideas inspire us and help us grow, so never hesitate to reach out.


You can connect with us in the way that’s easiest for you:

-Use the contact form below

-Email us at bestie@fitkitty.com

-Send us a message on Instagram @FitKittyCulture


We’re always excited to hear from you and promise to respond as quickly as possible with the care and attention you deserve. Thank you for taking the time to reach out – it means the world to us!

Name:

Phone:

Email:

Message:

Frequently asked questions

Have questions? We’re here to help


What’s the best way to wash my Fitkitty wardrobe?

Athleisure wear and leggings have become staples in our wardrobes – let’s be honest, we can’t live without them! Just like our favorite lingerie, they deserve a little extra care to keep them looking and feeling their best.

Here’s how to take care of your beloved leggings:
-Wash them on a gentle cycle in cool water with a mild detergent.
-Avoid fabric softeners, as they can clog the fabric and reduce the longevity of your leggings.
-Instead of using a dryer, hang or lay your leggings flat to dry. Heat can weaken the fibers and impact their durability.

Leggings are the ultimate wardrobe essential – they’re versatile, comfortable, and perfect for dressing up or down. With just a little love and care, your leggings will stay fresh, stylish, and ready for every adventure for seasons to come! 💕


How long will it take to process my order?

We know how exciting it is to receive your order, and we’re dedicated to getting it to you as quickly as possible! For deliveries within the United States, most orders arrive within 2–7 business days.


However, there may be rare occasions where delays occur due to circumstances beyond our control, such as natural disasters, holidays, or unexpected weather conditions. While we do our best to ensure timely delivery, we rely on our shipping partners, and sometimes these delays are unavoidable.


We truly appreciate your understanding and patience in these situations. If you have any questions or concerns about your shipment, please don’t hesitate to reach out – we’re always here to help! Thank you for being a valued part of the Fitkitty Culture family. 💕

How long does shipping usually take?

We’re committed to getting your orders to you as quickly as possible because we know how exciting it is to receive something special! Typically, orders within the United States arrive within 2–7 business days.


That said, please note that certain circumstances, such as natural disasters, holidays, or unexpected weather conditions, may occasionally cause delays beyond our control. While the majority of packages arrive on time, there are rare instances where carriers may experience unforeseen delays.


We appreciate your understanding and patience should this happen. While we can’t guarantee exact delivery dates, we’re here to help if you have questions or concerns about your shipment. Thank you for choosing Fitkitty Culture – we’re so grateful to have you in our community! 💕

What is your return policy? 

At Fitkitty Culture, we want you to love every purchase! If for any reason you’re not completely satisfied, our return and exchange process is designed to be simple and hassle-free.

Return Policy
You can return any item within 30 days from the date you received it.
We accept all returns, no questions asked.

Restocking Fees: Fitkitty Culture does not charge any restocking fees.

How to Start Your Return or Exchange
1. Visit our Returns Center: https://fitkittyculture.returnscenter.com/
2. Enter your order details as prompted.
3. Select whether you’d like to return or exchange your item.
4. Follow the instructions provided to complete your request.

What Happens After I Return an Item?
Once we receive and inspect your returned item, we’ll process it within 3-5 business days.
Refunds may take 1-2 billing cycles to reflect on your credit card statement, depending on your provider.
You’ll receive an email confirmation once your return has been processed.


Need Help?
If you have any questions or need assistance, please don’t hesitate to reach out to our customer support team. We’re here to ensure your experience is smooth and worry-free.

Thank you for being part of the Fitkitty Culture family! 

What is your customer service email?

Bestie@fitkitty.com – we’d love to hear from you anytime! 💕

What is your customer service phone number? 
Our customer service phone number is 1 (610) 496-2478 – and you can text us here too! We’re always happy to help. 💕
I received Fitkitty as a gift and don't have a receipt and have the wrong size, what can I do?
Lucky you – someone really knows how to spoil you with Fitkitty Culture! 💕 We’re more than happy to help you exchange your gifted items or provide store credit so you can pick out something you love.

Exchanging is easy! You simply start your exchange here:  https://fitkittyculture.returnscenter.com/

If you need assistance or have questions, feel free to reach out to our team – we’re here to make the process seamless for you.

Enjoy your Fitkitty gift and welcome to the community of empowered women! ✨

🎉 Free Shipping Alert! 🎉 Enjoy Complimentary Shipping on All U.S. Orders Over $75!